Messages :

McKay, Matthew.

Messages : the communication skills book / Matthew McKay, Martha Davis, Patrick Fanning. - 3rd ed. - Oakland, CA : New Harbinger Publications, c2009. - vi, 358 p. : ill. ; 23 cm.

Includes bibliographical references (p. [347]-348) and index.

9781572245921 (pbk. : alk. paper) 1572245921 (pbk. : alk. paper)

2008052325


Communication.

P90 / .M253 2009

302.2