Customers.com :
Seybold, Patricia B.
Customers.com : how to create a profitable business strategy for the Internet and beyond / Patricia B. Seybold with Ronni T. Marshak. - 1st ed. - New York : Times Business, c1998. - xx, 360 p. : ill. ; 25 cm.
Includes index.
0812930371 (acidfree paper)
98023469
Customer services--Communication systems.
Internet marketing.
World Wide Web.
Internet.
HF5415.5 / .S494 1998
658.81202854678 SEY
Customers.com : how to create a profitable business strategy for the Internet and beyond / Patricia B. Seybold with Ronni T. Marshak. - 1st ed. - New York : Times Business, c1998. - xx, 360 p. : ill. ; 25 cm.
Includes index.
0812930371 (acidfree paper)
98023469
Customer services--Communication systems.
Internet marketing.
World Wide Web.
Internet.
HF5415.5 / .S494 1998
658.81202854678 SEY