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International Network of Public Libraries / [edited by Bettina Windau]. - Lanham, Md. : Scarecrow Press, 1999. - viii , 90p 22 cm.

A project of the Bertelsmann Foundation, Division of Public Libraries.vol 5

Includes bibliographical references.

v. 1. Organizational change in a public library / Nicola Campbell and Sue Sutherland. Strategic management for better customer services in public libraries / Kay Poustie -- v. 2. Quality management in public libraries / Ute Klaassen and Chris Wiersma. Adjusting the product / Thierry Giappiconi -- v. 3. Product-oriented management in public libraries / Arend Flemming -- v. 4. The organization, performance, and cost accounting system of the Paderborn City Library / Dieter Kranstedt and Jörg Wiemers -- v. 5. Fundraising / Madeleine Aalto and Trevor Knight -- v. 6. The role of public libraries in the media society / Conny Äng. Electronic media and the evaluation of its use / Robert E. Cannon.

ISBN: 0810835762 (v. 1) 0810835770 (v. 2) 0810835789 (v. 3) 0810835797 (v. 4) 0810835800 (v. 5) 0810835819 (v. 6)

LCCN: 99012675

Subjects--Topical Terms:
Public libraries--Administration.

LC Class. No.: Z678 / .I58 1999

Dewey Class. No.: 025.1974