MARC details
| 000 -LEADER |
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| fixed length control field |
01691nam a22002657a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20210917183128.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
210917b ||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE |
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| Transcribing agency |
Muni University Library |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Edition number |
22 |
| Classification number |
MUK 302.2 |
| Item number |
KEH |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Kehoe, Dalton. |
| 9 (RLIN) |
10387 |
| 245 ## - TITLE STATEMENT |
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| Title |
Effective communication skills / |
| Statement of responsibility, etc. |
Dalton Kehoe |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Chantilly, Va. : |
| Name of publisher, distributor, etc. |
The Teaching Company, |
| Date of publication, distribution, etc. |
c2011. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
vi, 80p. : |
| Other physical details |
ill. ; |
| Dimensions |
19 cm. |
| Accompanying material |
Includes DVD. |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE |
|---|
| Title |
The Great courses., Professional., Communication skills |
| Number of part/section of a work |
Course no.9331 |
| 9 (RLIN) |
10388 |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Course no.9331 |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Twenty-four lectures |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Course guidebook includes Professor biography, lecture outline, course scope, and bibliography. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
This course provides a theoretical and practical survey of the ideas behind and the practices of effective communication. It helps you become aware of the automatic processes involved that influence every day talk, of how face-to-face talk really works in the most common three recognized modes: connect talk, control talk, and dialogue talk. Effectiveness is measured by three things: getting what one wants, being understood from our point of view, and the other party being fine with the exchange. Later lectures analyze three vital contexts vital contexts where positive, clear, and enabling communication is critical: between the genders, in the home and in the workplace. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Interpersonal communication. |
| 9 (RLIN) |
2871 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Oral communication. |
| 9 (RLIN) |
3227 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Dialogue analysis. |
| 9 (RLIN) |
10389 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Conflict management. |
| 9 (RLIN) |
6047 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Books |
