Communication and interviewing skills for practice in social work, counselling and the health professions / Patricia Higham

Includes bibliographical references and index

Introducing communication and interviewing skills -- The person who receives services -- The professional practitioner -- Different communication approaches as essential tools of practice -- Interviewing skills -- Conceptual themes for communicating and interviewing in different practice situations -- Information giving as a form of communication -- Ethical concerns for communication and interviewing -- Communication and interviewing in different organisational contexts -- Issues of communicating with technology, computers, and artificial intelligence -- Communication in different practice situations: diabetes, addictions, and obesity -- Communicating in situations of loss -- Communicating in situations of domestic violence -- Communication through life stories and biographies -- Communicating with older people -- Communicating with individuals with mental health issues, physical impairments or learning difficulties -- Communicating with children and young people -- Professional development to improve your communication and interviewing skills -- Summarising key messages

"This book supports and develops the communication and interviewing skills of professional practitioners and student practitioners in social work, counselling, and the health professions. Combining work on personal and social constructs, Frankl's search for meaning, and Bronfenbrenner's ecological theory, this book both provides an integrated discussion of practice and presents a balanced approach when discussing psychological, biological, and social influences on individual well-being. Furthermore, it emphasises the influence of social contexts on behaviour and well-being, as well as valuing and encouraging the application of practitioners' prior experience and learning (APEL) to new knowledge and understanding. Containing a range of practice examples to stimulate learning, this book promotes a collaboration between the professions, and welcomes the contributions of people who use services, patients and clients." -- Provided by publisher