International Network of Public Libraries / 
[edited by Bettina Windau]. 
 - Lanham, Md. :  Scarecrow Press,  1999. 
 - viii , 90p  22 cm. 
<br/><br/> A project of the Bertelsmann Foundation, Division of Public Libraries.vol 5 
<br/><br/>Includes bibliographical references. 
<br/><br/>v. 1. Organizational change in a public library / Nicola Campbell and Sue Sutherland. Strategic management for better customer services in public libraries / Kay Poustie -- v. 2. Quality management in public libraries / Ute Klaassen and Chris Wiersma. Adjusting the product / Thierry Giappiconi -- v. 3. Product-oriented management in public libraries / Arend Flemming -- v. 4. The organization, performance, and cost accounting system of the Paderborn City Library / Dieter Kranstedt and Jörg Wiemers -- v. 5. Fundraising / Madeleine Aalto and Trevor Knight -- v. 6. The role of public libraries in the media society / Conny Äng. Electronic media and the evaluation of its use / Robert E. Cannon. 
<br/><br/><label>ISBN: </label>0810835762 (v. 1) 0810835770 (v. 2) 0810835789 (v. 3) 0810835797 (v. 4) 0810835800 (v. 5) 0810835819 (v. 6) 
<br/><br/><label>LCCN: </label>99012675  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public libraries--Administration.
<br/><br/><label>LC Class. No.: </label>Z678  / .I58 1999 
<br/><br/><label>Dewey Class. No.: </label>025.1974