TY - BOOK AU - Windau,Bettina ED - Internationales Netzwerk öffentlicher Bibliotheken. ED - Bertelsmann Stiftung (Gütersloh, Germany). TI - International Network of Public Libraries SN - 0810835762 (v. 1) AV - Z678 .I58 1999 U1 - 025.1974 23 PY - 1999/// CY - Lanham, Md. PB - Scarecrow Press KW - Public libraries KW - Administration N1 - A project of the Bertelsmann Foundation, Division of Public Libraries.vol 5; Includes bibliographical references; v. 1. Organizational change in a public library / Nicola Campbell and Sue Sutherland. Strategic management for better customer services in public libraries / Kay Poustie -- v. 2. Quality management in public libraries / Ute Klaassen and Chris Wiersma. Adjusting the product / Thierry Giappiconi -- v. 3. Product-oriented management in public libraries / Arend Flemming -- v. 4. The organization, performance, and cost accounting system of the Paderborn City Library / Dieter Kranstedt and Jörg Wiemers -- v. 5. Fundraising / Madeleine Aalto and Trevor Knight -- v. 6. The role of public libraries in the media society / Conny Äng. Electronic media and the evaluation of its use / Robert E. Cannon ER -