Patron behavior in libraries :  a handbook of positive approaches to negative situations / 
[edited by] Beth McNeil and Denise J. Johnson. 
 - Chicago :  American Library Association,  c1996. 
 - viii, 160 p. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0838906621 
<br/><br/><label>LCCN: </label>95040639  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public services (Libraries)--United States.<br/>Libraries--Security measures--United States.
<br/><br/><label>LC Class. No.: </label>Z711  / .P338 1996 
<br/><br/><label>Dewey Class. No.: </label>025.5  / PAT