TY - BOOK AU - Weinstein,Louisa TI - The 7 principles of conflict resolution: how to resolve disputes, defuse difficult situations and reach agreement SN - 9781292220925 U1 - 658.4053 23 PY - 2018/// CY - Harlow, United Kingdom PB - Pearson KW - Conflict management KW - Social aspects N1 - Includes index ER -