Miller, Barbara A., 1943-

Assessing organizational performance in higher education / Barbara A. Miller. - 1st ed. - San Francisco : Jossey-Bass, 2007. - xxi, 258 p. : ill. ; 28 cm.

Includes bibliographical references (p. 249-251) and index.

Purpose of assessment -- Organizations as systems : internal elements -- Organizations as systems : external elements -- Assessment methods and terminology -- Defining and measuring organizational performance -- Creating and maintaining assessment programs.

9780787986407

2006022688

GBA672207 bnb

013537115 Uk


Universities and colleges--Evaluation.--United States
Universities and colleges--Administration.--United States

LB2331.63 / .M55 2007

378.107 / MIL