Assessing organizational performance in higher education /
Barbara A. Miller.
- 1st ed.
- San Francisco : Jossey-Bass, 2007.
- xxi, 258 p. : ill. ; 28 cm.
Includes bibliographical references (p. 249-251) and index.
Purpose of assessment -- Organizations as systems : internal elements -- Organizations as systems : external elements -- Assessment methods and terminology -- Defining and measuring organizational performance -- Creating and maintaining assessment programs.
9780787986407
2006022688
GBA672207 bnb
013537115 Uk
Universities and colleges--Evaluation.--United States Universities and colleges--Administration.--United States