TY - BOOK AU - Kleindl,Brad Alan TI - Strategic electronic marketing: managing e-business SN - 0324013191 (alk. paper) AV - HF5415.1265 .K44 2000 U1 - 658.84 23 PY - 2001/// CY - Cincinnati, Ohio PB - SouthWestern College Publishing KW - Telemarketing KW - Database marketing N1 - Includes bibliographical references and index ER -