| 000 | 01454pam a2200373 a 4500 | ||
|---|---|---|---|
| 999 |
_c286267 _d286267 |
||
| 001 | 2142388 | ||
| 003 | OSt | ||
| 005 | 20180622153739.0 | ||
| 008 | 980415s1998 nyua 001 0 eng | ||
| 010 | _a 98023469 | ||
| 020 | _a0812930371 (acidfree paper) | ||
| 040 |
_aDLC _cMUL _dDLC |
||
| 050 | 0 | 0 |
_aHF5415.5 _b.S494 1998 |
| 082 | 0 | 0 |
_a658.81202854678 SEY _223 |
| 100 | 1 |
_aSeybold, Patricia B. _97124 |
|
| 245 | 1 | 0 |
_aCustomers.com : _bhow to create a profitable business strategy for the Internet and beyond / _cPatricia B. Seybold with Ronni T. Marshak. |
| 250 | _a1st ed. | ||
| 260 |
_aNew York : _bTimes Business, _cc1998. |
||
| 300 |
_axx, 360 p. : _bill. ; _c25 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aCustomer services _xCommunication systems. _97125 |
|
| 650 | 0 |
_aInternet marketing. _91161 |
|
| 650 | 0 |
_aWorld Wide Web. _9202 |
|
| 650 | 0 |
_aInternet. _926 |
|
| 700 | 1 |
_aMarshak, Ronni T. _97126 |
|
| 856 | 4 | 2 |
_3Contributor biographical information _uhttp://www.loc.gov/catdir/bios/random058/98023469.html |
| 856 | 4 | 1 |
_3Sample text _uhttp://www.loc.gov/catdir/samples/random044/98023469.html |
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/description/random0411/98023469.html |
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
||
| 942 |
_2ddc _cBK |
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