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Effective communication skills / Dalton Kehoe

By:

Kehoe, Dalton

Material type: Text

TextSeries: The Great courses., Professional., Communication skills. Course no.9331 Publication details: Chantilly, Va. : The Teaching Company, c2011.Description: vi, 80p. : ill. ; 19 cm. Includes DVDSubject(s):

DDC classification:

22 MUK 302.2 KEH

Summary: This course provides a theoretical and practical survey of the ideas behind and the practices of effective communication. It helps you become aware of the automatic processes involved that influence every day talk, of how face-to-face talk really works in the most common three recognized modes: connect talk, control talk, and dialogue talk. Effectiveness is measured by three things: getting what one wants, being understood from our point of view, and the other party being fine with the exchange. Later lectures analyze three vital contexts vital contexts where positive, clear, and enabling communication is critical: between the genders, in the home and in the workplace.

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Barcode
Books	Main Library Great Courses Resources	Non-fiction	MUK 302.2 KEH (Browse shelf(Opens below))	1	In transit from Main Library to Dr. Mukungu Sharing Library since 04/20/2024	MUK21090229
Books	Dr. Mukungu Sharing Library Great Courses Resources	Non-fiction	MUK 302.2 KEH (Browse shelf(Opens below))	2	Available	MUK21090230
Books	Dr. Mukungu Sharing Library Great Courses Resources	Non-fiction	MUK 302.2 KEH (Browse shelf(Opens below))	3	Available	MUK21090231

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Course no.9331

Twenty-four lectures

Course guidebook includes Professor biography, lecture outline, course scope, and bibliography.

This course provides a theoretical and practical survey of the ideas behind and the practices of effective communication. It helps you become aware of the automatic processes involved that influence every day talk, of how face-to-face talk really works in the most common three recognized modes: connect talk, control talk, and dialogue talk. Effectiveness is measured by three things: getting what one wants, being understood from our point of view, and the other party being fine with the exchange. Later lectures analyze three vital contexts vital contexts where positive, clear, and enabling communication is critical: between the genders, in the home and in the workplace.

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