Customer service excellence : a concise guide for librarians / Darlene E. Weingand

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Material type: Text

TextPublication details: Chicago : American Library Association, c1997Description: xii, 136p. : ill. ; 23 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Main Library General Stacks	025.5 WEI (Browse shelf(Opens below))	Available		MUL17070002

Includes bibliographical references and index

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